About

Simon, a technical communicator, an user experience specialist and a jogger who lives in Taipei, Taiwan. Simon has worked as the quality assurance for the wireless device manufacturer for over 9 years. In his nine years work experience, he maintained the auto-testing system, improved the testing programs and set up the 3G wireless testing hardware and software. He has not only leant how to control the apparatus through programming but also gained the knowledge about the 3GPP standards and regulations on wireless devices and modules. When building up the testing program, he released the importance of understand what users’ needs while referring to the test plan and standards.

He began studied about the human-computer interaction and some user experience topics. Although he has received his master degree in computer science in Taiwan, he found that the more he knows about the UX, the more he doesn’t know. Hence, he studied most of relevant subjects to the human-computer interaction in the University of Nottingham for over one year and got his second master degree in Computer Science.

Recently, he works as the document quality assurance in the enterprise server manufacture for few years. He places himself in users’ shoes and conducts review on the procedures of hardware option installation and replacement.